Qnet is a self service portal for customers of Axians and also for internal use of things like ticket handling, monetary overview, orders and lots more. I've work on this project for several years and it has evolved over time and more and more features have been added. This in turn has required the design and usability to change and grow organically along with the feature set. I've implemented tools to make this evolution easier and set standards to make the process easier on each iteration. ​​​​​​​
It's a demanding interface because of the users different perspectives, what seems logical for one user may not be applicable for another. The portal has lots of integrations with other systems such as Azure, ticket system, computer inventory system, documentation and so on. My biggest challenge was to make a cohesive interface for such a diverse set of features which kept on evolving over time. Below is just a few examples of some of the feature set.
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